6.0 LTS Known Issues

Here is the list of known issues that affect the 6.0 versions of the OnApp Cloud. This page will be updated after each OnApp release, as issues will be either fixed by that time, or appear in the Known issues list for a new version.

Please note: the links to issues in the Key column are only available to OnApp members.


Key

Summary

Affects Version/s

CORE-9711

When you try to create a VS via API request, the transaction fails due to the invalid parameters.

5.3-6.0

CORE-10506The Backup limit set for a backup server zone in a bucket is ignored in Federation.5.6-6.0
CORE-11125Only one São Paulo location out of two existing in Brazil is available on the Cloud Locations step of the VS Creation wizard.5.4-6.0

CORE-11204

Improper time zone is set for Xen-based Windows servers.

5.6-6.0

CORE-12060

The error message appears when trying to add rate cards for Instance Packages and generate stats at the same time.

5.8-6.0

CORE-12811

If you try to enable acceleration for a network at the Accelerator Dashboard page without a built accelerator, the appearing error message doesn’t indicate the real cause of the problem. 

6.0
CORE-13020

After you create bucket with preconfigured CDN bandwidth and CDN resource for the same user, the bandwidth is set to unlimited.  

6.0
CORE-13483

When you set CPU Units at the Add/Edit Compute Resource or Add/Edit Compute Zone pages, the value gets randomly generated by the system. 

6.0
CORE-13591

When you try to remove a CloudBoot compute resource with a network assigned, the compute resource is not removed, but the corresponding error message is not displayed in the user interface. 

4.0-6.0
CORE-13795

Cloud Content Balance check fails due to incorrect estimation of node free space for databases with 20% and 50% overcommit. 

6.0

CORE-14972

The port speed limitation is not working properly for VSs with acceleration enabled at the Accelerator Dashboard page6.0-6.1
CORE-15160When you reboot a load balancer containing a node with a running web server on it, the load balancing stops working properly.6.0

CORE-15212

The 500 Internal Server Error appears at the EC2 Instances page when you log in to your Control Panel with expired AWS credentials.

6.0

CORE-15441

Converting an imported OVA archive into a template fails if the OVA file has several disks of non-VMDK format.

6.0

CORE-16155

If you select a recipe with custom variables at the Recipes step in the VS Creation wizard, the custom variables are not applied during the recipe execution.

6.0

CORE-16121

If your VS is created from the openSUSE template, you cannot reach other VSs in the same subnet.

6.0

CORE-16549

Zones from the same location group are displayed with the same label during federated VS creation at the Cloud Locations step.

6.0

CORE-16510

The price for Backups is displayed more than once in the Total User Resources Cost and Backup Zones Backup Disk Size sections at the Usage Statistics page.

6.0
CORE-16261If you enable autoscale for a VS that is still being built, the autoscale fails with the system error.6.0
CORE-16785Sometimes, the template’s specifications are not updated without a page refresh in the VS creation wizard. It may happen when you select a template on the first step of Create VS wizard, proceed to the following steps, and then get back to the first step to select another template.6.0

CORE-16919

If you set two for cores and vcpu values for a VS, and then unlock editing XML config for a VS at the Edit XML Config page and click the Save button, the Irrelevant numbers of CPU sockets error appear.

6.0

CORE-16904

If you disable the Show Compute resources on Virtual Server creation permission, the Primary data store dropbox at the Resources step of the VS Creation wizard still contains data stores added to a restricted compute zone.

6.0


WHMCS modules

Acceleration

  • Issue: The Allow acceleration slider cannot be disabled.  

  • Resolution: Will be resolved in the new modules release.