6.0 LTS Known Issues

Here is the list of known issues that affect the 6.0 versions of the OnApp Cloud. This page will be updated after each OnApp release, as issues will be either fixed by that time, or appear in the Known issues list for a new version.

Please note: the links to issues in the Key column are only available to OnApp members.



Affects Version/s


When you try to create a VS via API request, the transaction fails due to invalid parameters.


CORE-10506The Backup limit set for a backup server zone in a bucket is ignored in Federation.5.6-6.0
CORE-11125Only one São Paulo location out of two existing in Brazil is available on the Cloud Locations step of the VS Creation wizard.5.4-6.0


The error message appears when trying to add rate cards for Instance Packages and generate stats at the same time.



If you try to enable acceleration for a network at the Accelerator Dashboard page without a built accelerator, the appearing error message doesn’t indicate the real cause of the problem. 


After you create a bucket with preconfigured CDN bandwidth and CDN resource for the same user, the bandwidth is set to unlimited.  


When you set CPU Units at the Add/Edit Compute Resource or Add/Edit Compute Zone pages, the value gets randomly generated by the system. 


Cloud Content Balance check fails due to incorrect estimation of node free space for databases with 20% and 50% overcommit. 

CORE-15106Federated VS does not have the opportunity of hot migration on local storage.6.0 Patch 7 - 6.1 Edge 2


The 500 Internal Server Error appears at the EC2 Instances page when you log in to your Control Panel with expired AWS credentials.

CORE-15215After you clicked the Launch EC2 Instance button in the AWS section, you see the 500 Internal Server Error instead of the Launch EC2 Instance page.6.0 Patch 8 - 6.1


Converting an imported OVA archive into a template fails if the OVA file has several disks of non-VMDK format.



If you select a recipe with custom variables at the Recipes step in the VS Creation wizard, the custom variables are not applied during the recipe execution.



If your VS is created from the openSUSE template, you cannot reach other VSs in the same subnet.



Zones from the same location group are displayed with the same label during federated VS creation at the Cloud Locations step.



The price for Backups is displayed more than once in the Total User Resources Cost and Backup Zones Backup Disk Size sections at the Usage Statistics page.

CORE-16735It is possible to build more than one Smart Server on a SS Compute Resource. Simultaneously, there is an error on the maximum RAM calculation allowing the SS to consume 100% of the available RAM.6.0 Patch 8
STORAGE-1893The algorithm for calculating filesystem overheads does not allow enough size for large VDisks, for instance, those holding more than 900GB.4.2 - 6.2 Patch 4


When moving back to the Templates step during the creation of a virtual server and selecting another template, the Primary disk size option shows an incorrect value for this template in the Resources step. 6.0, 6.2