6.0 LTS Known Issues

Here is the list of known issues that affect the 6.0 versions of the OnApp Cloud. This page will be updated after each OnApp release, as issues will be either fixed by that time, or appear in the Known issues list for a new version.

Please note: the links to issues in the Key column are only available to OnApp members.



Affects Version/s

CORE-10506 The Backup limit set for a backup server zone in a bucket is ignored in Federation. 5.6-6.0


Improper time zone is set for Xen-based Windows servers.



The Windows 2016 and Windows 10 drivers are missing for Smart servers.



The error message appears when trying to add rate cards for Instance Packages and generate stats at the same time.


CORE-12272 The ACLs are not saved after taking a backup and restoring a VS from this backup. 5.5-6.0
CORE-12792 The 404 Error occurs after redirecting to any referrer from CDN Top Referrers Report. 6.0


Enable autoscaling slider is missing at the Confirmation step during the VS creation.


CORE-13020 The bandwidth limit set in a bucket before creating a CDN resource is not applied after the resource creation. 6.0
CORE-13037 The 500 Error occurs on the CDN resource related pages after suspending a user who created the resource. 6.0
CORE-13067 The invalid user is applied instead of a zone owner to delete an A-record from a DNS zone. 6.0
CORE-13069 The federated VS is built only with a primary disk, although the swap disk was added during the creation. 6.0
CORE-13071 The Windows VS build is stuck at the ProvisionWindows transaction due to the missing DNS addresses in the rebuild_network.bat file after adding resolvers to a network. 6.0
CORE-13074 The invalid estimated price per hour is calculated in the VS wizard for service add-ons. 6.0
CORE-13131 Converting an OVA fails if there are extracted files with spaces in the filenames. Ensure that there are no spaces in the files that are included into an OVA package. 5.0-6.0

WHMCS modules


  • Issue: Allow acceleration slider cannot be disabled.  

  • Resolution: Will be resolved in the new modules release.