6.0 LTS Known Issues

Here is the list of known issues that affect the 6.0 versions of the OnApp Cloud. This page will be updated after each OnApp release, as issues will be either fixed by that time, or appear in the Known issues list for a new version.

Please note: the links to issues in the Key column are only available to OnApp members.



Affects Version/s

CORE-10506The Backup limit set for a backup server zone in a bucket is ignored in Federation.5.6-6.0


Improper time zone is set for Xen-based Windows servers.



The Windows 2016 and Windows 10 drivers are missing for Smart servers.



The error message appears when trying to add rate cards for Instance Packages and generate stats at the same time.


CORE-13131Converting an OVA fails if there are extracted files with spaces in the filenames. Ensure that there are no spaces in the files that are included into an OVA package.5.0-6.0

WHMCS modules


  • Issue: The Allow acceleration slider cannot be disabled.  

  • Resolution: Will be resolved in the new modules release.