Enable/Disable Storage Related Services for CloudBoot Compute Resources

Starting with OnApp 5.4, you can disable the storage-related services for CloudBoot compute resources. This option allows to perform maintenance tasks on CloudBoot compute resources such as swapping or adding server components (disk drives, NICs, RAM, PCI cards, etc). The primary function is to disable and stop all storage related services on a CloudBoot compute resource. This feature is useful when there are suspicions that a specific server component is failing or is not working properly after the update due to the bad firmware or driver. It can be used together with the Maintenance Mode for Xen/KVM Compute Resources.

  • If you want to disable the storage services not only for CloudBoot compute resources but for the entire cloud, edit the Enable OnApp Storage option at the System Configuration page. When OnApp Storage is not enabled for your cloud, the Disable Storage Related Services option will not be available for CloudBoot compute resources. 
  • Ensure that the Enable/Disable Storage-Related Services permission is on before managing Integrated Storage for a compute resource. For more information, refer to the List of all OnApp Permissions section.

To disable the storage-related services for CloudBoot compute resources with Integrated Storage:  

  1. Go to your Control Panel > Admin >  Settings menu.
  2. Click the Compute Resources icon.
  3. Click a label of the compute resource you are interested in.
  4. Click the Tools > Disable Storage-Related Services.
  5. On the screen that follows, the Integrated Storage Health check will be run automatically. If the health check is successful, you will get the green tick near it and you can click Disable to finish. If the check is unsuccessful, the Disable button becomes inactive. In this case you can use the Force slider to make the Disable button active. But be aware, that Force option may lead to data loss.

To enable the storage-related services for CloudBoot compute resources:

  1. Go to your Control Panel > Admin > Settings menu.
  2. Click the Compute Resources icon.
  3. Click a label of the compute resource you are interested in.
  4. Click the Tools > Enable Storage-Related Services.

    If you have rebooted your compute resources with the Disable Storage-Related Services option, you should reboot them again after you have enabled Integrated Storage so that the StorageAPI service is started properly.

Also starting with OnApp 5.4, the maintenance mode is available for CloudBoot compute resources.