About OnApp Cloud Software

  • What Is OnApp Cloud?

    OnApp Cloud is a software tool for hosting providers. It enables hosts, and other service providers, to set up and manage public and private clouds on their existing infrastructure, using commodity hardware. They can then launch cloud-based services to their clients, with easy deployment of virtual servers running different operating systems (and their applications) on the same hardware at the same time; bill per hour for the cloud resources used; and easily scale resources to meet the changing demands of their users and/or customers.

  • What Can Hosts Do with OnApp Cloud?

    With OnApp Cloud, hosts can set up private or public clouds in minutes, using libraries of pre-configured, customizable virtual server templates; host multiple virtual servers with different operating systems in complete isolation from each other; customize virtual servers, resources, templates, users, billing and more, through an intuitive Control Panel; migrate virtual servers near-instantly to maximize use of server resources, and minimize downtime for users; and scale to match demand and minimize cost: save energy and make best use of available hardware. See 
    OnApp Cloud for more information.

  • Does OnApp Cloud Do Billing?

    OnApp Cloud does not invoice your customers: however, it does manage the whole process of setting prices for cloud resources, calculating billing information, and exporting it to your billing engine. OnApp Cloud has been integrated successfully with WHMCS, HostBill and Ubersmith through our open API, and if you use a different package (or an in-house system) we'll work with you to build integration for it.

  • What Cloud Resources Can You Bill for in OnApp?

    You can bill for the following resources:
    • VS resources: virtual servers, autoscaling, templates, backups, customer networks, templates&backups storage.
    • Template Store
    • Recipe Groups
    • Compute Zones: CPU cores, CPU share, RAM
    • Data store zones: disk size, data read/written, input/output requests
    • Network zones: IP address, port speed, data received/sent
    • Edge Groups
    • Backup server zones
    • Guaranteed minIOPS

    You can set limits along with prices, free and max resources, prices for VMs powered on and off, and prices for different performance/availability zones in your cloud. Together with OnApp's granular user permissions system, this lets you create cloud hosting services tailored for the precise needs of your customers - and your business.

  • Is There a White Label Version? Can I Rebrand OnApp?

    Absolutely. While you can use OnApp in its standard configuration, look and feel, it is designed to allow you to customize it to suit your own brand identity, look and feel. You can skin the control panel through the UI itself, or by customizing html, css and other files. You can also use existing integrations to customer/billing portals (like WHMCS, Ubersmith and HostBill) and manage OnApp services that way; or, with the OnApp API, you can build a completely new front-end to your OnApp cloud, or integrate OnApp with some other control panel or front end.

  • What Do OnApp Version Numbers Mean?

    OnApp Cloud has major, minor and bug fix releases. A major release will have significant changes to functionality. A minor release will add minor features and improvements, and may include fixes for significant bugs in a major release. A bug fix release involves bug fixes and optimizations for a minor release.

    These are represented by the first, second and third numerals in the product's version number. In OnApp Cloud 2.3.1, for example, 2 would be the major release, 3 the minor release, and 1 the bug fix release of the software.

    You can check which version of OnApp Cloud you're running in your OnApp Control Panel. Go to onapp.host/version, where "onapp.host" is the hostname of your OnApp installation.