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OnApp includes an integrated VNC console that gives users direct access to their smart servers through the OnApp Control Panel, if their user role permits. Administrators can access all smart servers consoles for support and troubleshooting purposes.
The console connects the user's browser to the VNC port made available via the compute resource for the guest console. Both the administrator and the end user web UIs offer a console connection, regardless of the OS.

To access the smart servers VNC console via the control panel interface:

  1. Go to your Control Panel's Smart Servers menu.
  2. Click the label of the smart server you're interested in.
  3. On the screen that appears, click the Console button in the upper menu.

We recommend to use Java 1.7, since OnApp VNC console was not tested with Java 1.8.

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