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DNS setup allows you to create a DNS hostname. After you create a DNS hostname, you get access to creating and managing DNS zones. To set up a new DNS, make sure that:

  • CDN is enabled
  • You have dns_zone or dns_zone.setup permission to access this page.

You can create only one DNS domain. Once created, a DNS domain can't be deleted, only updated.

If an administrator uses the same license for two different Control Panels, they can use the same DNS domain for CP1 and CP2. To do this, administrator should set the same DNS domain settings for both Control Panels.

To add a DNS domain:

  1. Go to your Control Panel's Settings menu.
  2. Click the DNS Setup button.
  3. On the screen that appears, type your fully qualified domain name.Mind that you won't be able to use a domain name that is already registered with OnApp DNS.

    The domains of the following kind are forbidden:

    • google
    • microsoft
    • domain.com
    • onapp.com
    • facebook.com
    • gmail.com
    • googlemail.com
    • yahoo

  4. Click the Save button.

After the DNS domain is added, the DNS service will be available to users. If you have added a domain, but still face some issues or the "Unable to get DNS Zone Setup: CDN service is temporarily unavailable" error occurs, contact support.

Make sure your domain name registrar has designated your domain to the appropriate glue records displayed in the infobox at Control Panel > Settings > DNS Setup. 
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