Recipients lists determine to whom of your users notifications will be sent. If required, you can add different recipients lists for different events. One recipients list can be used in multiple subscriptions and you can create multiple recipients lists, as well. If you want to send notifications to emails that are not registered in your OnApp cloud, you need to add such contacts as external recipients. Recipients lists can include both OnApp users and external recipients. 


Create Recipients 

External Recipients

If you want to send notifications to emails that are not registered in your OnApp cloud you can add them to your External Recipients. Later these contacts can be added to recipients lists of users who will receive notifications about certain events.

To view the list of external recipients go to Control Panel > AdminNotifications > External Recipients. The page that loads shows the added external contacts with their name and email.

To add a new external recipient:

  1. Go to Control Panel > AdminNotifications > External Recipients.
  2. Click the New External Recipient or the + button.
  3. On the page that loads enter a name for recipient and their email address. The name of the recipient should not contain any special characters.
  4. Click Submit to save the recipient.

Recipients Lists

The Recipients Lists section lets you create lists of users whom you want to notify about certain events. Recipients lists are used when setting up a subscription to select whom of the users to notify about which events in the cloud.

To view your recipients lists go to Control Panel > AdminNotifications > Recipients Lists. The page that loads shows all your recipients lists. 

Click the label of the recipient list to view its list of users with their emails.

To add a new recipients list:

  1. Go to Control Panel > AdminNotifications > Recipients Lists.
  2. Click the New Recipients List or the + button.
  3. On the page that loads fill in the name and select the recipients from the dropbox (external recipients will also appear on the list).

    The name of the list should not contain any special characters.

  4. Click Create to save the new recipients list.


Manage External Recipients

If you want to send notifications to emails that are not registered in your OnApp cloud you can add them to your External Recipients. Later these contacts can be added to recipients lists of users who will receive notifications about certain events.

To view the list of external recipients go to Control Panel > AdminNotifications > External Recipients. The page that loads shows the added external contacts with their name and email.

Edit External Recipients

To edit an external recipient: 

  1. Go to Control Panel > AdminNotifications > External Recipients
  2. Click the Actions icon new to the recipient you want to edit and select Edit.
  3. On the page that loads edit the recipient's name and email. The name of the recipient should not contain any special characters.
  4. Click Submit to save changes

Delete External Recipients

To delete an external recipient:

  1. Go to Control Panel > AdminNotifications > External Recipients.
  2. Click the Actions icon new to the recipient you want to edit and select Delete. If you are attempting to delete an external recipient who is included into a recipients list, a confirmation window will appear.

Manage Recipients Lists

Recipients lists include the users whom you want to notify about certain events. To view your recipients lists go to Control Panel > AdminNotifications > Recipients Lists. The page that loads shows all your recipients lists. 

Click the name of the recipient list to view its list of users with their emails.

Edit Recipients List

To edit a recipients list:

  1. Go to Control Panel > AdminNotifications > Recipients Lists.
  2. Click the Actions icon new to the list you want to edit and select Edit. Or just click the name of the required list.
  3. On the page that loads you can change the name of the list and add new recipients. The name of the list should not contain any special characters. External recipients will also appear in the drop-down list. The page also shows the recipients that are already in the list at the top of the screen. You can delete recipients from the list by clicking the  icon next to the required recipient.
  4. Click Update to save changes.

Delete Recipients List

To delete a recipients list:

  1. Go to Control Panel > Notifications > Recipients Lists.
  2. Click the Actions icon new to the list you want to edit and select Delete.

A recipients list that is associated with at least one subscription cannot be deleted.


Leave feedback