Issue

VS startup fails with the following message:

Error: (1, 'Internal error', 'xc_dom_do_gunzip: inflate failed (rc=-5)\n')
CODE


Environment

All OnApp versions


Resolution 1

SSH into the compute resource and run the following command to verify it:

df -h
CODE

If /root is full, clear some space on the compute resource and try to boot the virtual server again.

Cause 1

This typically indicates that the partition /root residing on the compute resource is full.


Resolution 2

Roll back the virtual server to the older kernel or restore the initrd file from the backup.

Cause 2

This issue could happen due to the corrupted initramfs file inside the virtual server. Boot the virtual server in recovery mode and check the image using gzip -t /boot/initramfs.img.