Autoscale Agent Fails When Enabling Autoscaling on VS with 64x OS

Issue

After enabling autoscaling on virtual servers with 64x OS, the autoscale agent does not start automatically and the transaction fails.

Environment

OnApp version - 4.2-6.0

Virtual servers with 64x OSs

Zabbix deployed in Control Panel

Resolution

To resolve the issue, you need to install the latest version of the Zabbix agent from the sources:

1. Download and install the prerequisites:

   # yum install gcc 
   # yum install glibc-static 
   # yum install pcre-static

   CODE
2. Go to the Zabbix download page to download the latest stable version archive.

3. Once downloaded, extract the sources:

   tar xzvf zabbix-4.0.6.tar.gz
   cd zabbix-4.0.6

   CODE
   

   Enter the correct Zabbix version in the command. It must match the name of the downloaded archive.

4. To configure the sources, run:

   ./configure --disable-server --disable-proxy --enable-agent --prefix=/onapp/autoscale/ --enable-ipv6 --enable-static

   CODE

5. Compile the Zabbix agent with the following command:

   make

   CODE

6. Use prepared binaries to update the Zabbix agent:
   • Inside virtual servers

   cp src/zabbix_agent/zabbix_agentd /onapp/autoscale/

   CODE

   • In Control Panel

   cp src/zabbix_agent/zabbix_agentd /onapp/interface/lib/zabbix_agent/binaries/linux/x64/

   CODE

Cause

Outdated Zabbix version that is not compatible with the VSs running 64x OSs.