Question

Sometimes the storage API gets stuck preventing tasks from running. It can be represented as numerous errors.


Environment

OnApp 5.x, 6.x

Integrated storage


Resolution

To restart a stuck storage API service:

  1. Find the node that the storage API service stuck on. This can be done by finding the node ID in the failure log.
  2. Log in to the compute resource.
  3. Run the onappstore nodes command. It will give you the IP of the node.
  4. Log in to the node and run:
/etc/init.d/storageAPI restart
CODE