Question
Why do my logs display the following:
Executing Rollback...
Fatal: Access Denied
CODE
Environment
All OnApp versions
Answer
The error may appear due to missing SSH keys on your compute resources or backup servers. Make sure that the OnApp user in Control Panel can ssh to root@ on each compute resource and backup server.
If required, add the key from /home/onapp/.ssh/id_rsa.pub in Control Panel to /root/.ssh/authorized_keys
on each compute resource and backup server.