VS Creation Fails with Password Recommendations

Issue

VS creation fails with the following message:

Couldn't create virtual server on remote zone: Password should include uppercase and lowercase characters, Password should include letters and digits, and Password should include special characters.

CODE

Environment

OnApp 3.x (and later)

Resolution

Setting a more secure password according to the recommendations in the error ensures the creation of a VS. Enabling password complexity on the buyer's cloud will help prevent this error.

For more details about enabling password complexity, refer to the Edit Defaults Configuration page.

Cause

If the seller's cloud has password complexity enabled, then buyers, who are using this zone, will be required to use the password rules set on the seller's cloud for VSs in this Federated zone.